Child Safety Standards

About This Page

This page describes the standards that Sunup applies against child sexual abuse and exploitation (CSAE), including child sexual abuse material (CSAM). Sunup is operated by Haukel GbR, which is responsible for enforcing these standards on the platform.

Haukel GbR
Am Barenbach 11
74541 Vellberg, Germany
Email:

Zero Tolerance

Sunup has zero tolerance for content or conduct that sexually exploits, abuses, or endangers children. This includes any depiction, solicitation, grooming, or facilitation of child sexual abuse, as well as any attempt to use Sunup to identify, contact, or extort a minor for sexual purposes.

Violations of these standards result in immediate removal of the content, termination of the responsible account, preservation of evidence, and reporting to the relevant authorities.

Scope of These Standards

These standards apply to every photo uploaded to a Sunup event, every event created, every account registered, and every guest joining an event by code or QR. They apply equally to hosts, registered users, and guest accounts.

How We Prevent CSAE

• Event scope: Photos in Sunup live inside a single event, not on a public feed. There is no follower graph and no algorithmic discovery, which removes the channels through which predators most often reach children on social platforms.
• Host controls: Event hosts can require photo approval before any photo appears in the gallery, hide guests from each other, and delete photos or remove guests at any time.
• Account controls: Hosts can remove individual participants, revoke event codes, and delete the entire event, which deletes all associated media from our storage.
• Age representation: Sunup is not directed to children under the age of 16. Account creation and event hosting require an age above the local minimum for digital consent.

How to Report a Concern

If you encounter content or behavior on Sunup that you believe sexually exploits, abuses, or endangers a child, please report it immediately.

1. In the app: Open the event gallery, long-press the photo in question, and select Report. Choose the Child safety category and submit. The photo is hidden from the gallery while we review.
2. By email: Send a report to with the subject "Child safety report". Include the event code, the approximate time, and any context that helps us locate the content. Do not attach the suspected material; we can locate it from the event metadata.
3. Emergency: If a child is in immediate danger, contact local emergency services (in Germany: 110) before or in addition to reporting to us.

What We Do After Receiving a Report

On receipt of a credible report or after our own systems identify potential CSAE content, we take the following steps:

1. Quarantine the reported content so it is no longer visible to other users.
2. Review the content and the surrounding context (event, uploader, recent activity) against these standards.
3. If the content is confirmed to constitute CSAM or otherwise endanger a child, preserve the file and associated metadata for law enforcement and remove it from all public surfaces.
4. Report confirmed CSAM to the National Center for Missing & Exploited Children (NCMEC) via the CyberTipline, and notify German authorities (Bundeskriminalamt / Zentralstelle Kinderpornografie) where required by German law.
5. Terminate the responsible account, block its identifiers from re-registration, and remove any other events or media associated with that account.
6. Inform the reporter of the outcome where appropriate, subject to legal and investigative constraints.

Working With Authorities

Haukel GbR cooperates with law enforcement, child protection organizations, and technology partners involved in combating CSAE. Where we have actual knowledge of CSAM, we comply with our statutory reporting obligations under German law, and we report to NCMEC as a recognized international clearinghouse for these referrals.

We respond to lawful requests for information related to suspected CSAE, including production of relevant account, event, and media metadata, in line with our Privacy Policy and applicable law.

Privacy While Investigating

Investigations are handled by a limited internal review team and are kept confidential. We do not disclose the identity of reporters to the reported party. Personal data accessed during an investigation is processed only as necessary to identify, remove, and report the violation, and is otherwise governed by our Privacy Policy.

User Accountability

By using Sunup you agree to our Terms of Use, which prohibit the upload, sharing, or solicitation of any content that sexually exploits or endangers a child. Violations result in immediate account termination, deletion of associated data, and where applicable, referral to law enforcement.

Designated Point of Contact

For inquiries from Google Play, law enforcement, child protection organizations, or other platforms regarding CSAE matters on Sunup, the designated point of contact is:

Jan Kellermann
Haukel GbR
Email:

We aim to acknowledge inquiries within two business days and to provide substantive responses as quickly as the nature of the request allows.

Updates to These Standards

We update these standards as legal requirements, industry best practices, and our enforcement capabilities evolve. The "Last updated" date at the top of this page reflects the most recent revision. Substantive changes are communicated through the Sunup app and on sun-up.app.